Turkish Airlines NQZ Terminal - Nursultan Nazarbayev Intl. Airport

Turkish Airlines operates from Terminal 1 at Nursultan Nazarbayev International Airport (NQZ), for both arrivals and departures. Passengers can access check-in facilities, baggage services, ground transportation, airport parking, and other terminal amenities. NQZ Airport also provides services such as WiFi, charging stations, food and beverage outlets, lounges, and passenger assistance.

Complete Guide for Turkish Airlines at Nursultan Nazarbayev International Airport (NQZ)

The table below provides essential Turkish Airlines NQZ Terminal information, including the airport name, terminal, arrival and departure terminals, airport code, location, and ticket counter hours for quick reference.

Airline:	Turkish Airlines
Airport:	Nursultan Nazarbayev International Airport
IATA Code:	NQZ
Terminal:	Terminal 1
Contact Number:	7 7172 70 29 99
Working Hours:	Daily 24 Hours
Address:	Qabanbay Batyr Ave, Astana 020000, Kazakhstan
Website:	https://www.turkishairlines.com/
Facebook:	https://www.facebook.com/TurkishAirlines/
Instagram:	https://www.instagram.com/turkishairlines
X (Twitter):	https://x.com/turkishairlines
YouTube:	https://www.youtube.com/@TurkishAirlines
LinkedIn:	https://www.linkedin.com/company/turkish-airlines/

Check-in at NQZ

Turkish Airlines passengers at NQZ can check in at the airport counters or use the available self-service kiosks and online check-in options. Priority check-in lanes and a baggage drop area are also available for eligible passengers. A customer service desk provides additional check-in assistance at the Terminal 1.

Baggage Services at NQZ

Baggage services at NQZ include baggage drop and checked baggage collection. Passengers can also access services for delayed, lost, or damaged baggage, including delayed baggage reporting, lost baggage tracking, and damaged baggage reporting.

Security and Boarding at NQZ

Passengers can use priority check-in lanes before proceeding with their departure process. The Terminal 1 also offers special assistance boarding for passengers who require additional support. NQZ Airport information monitors provide flight information to help passengers stay informed before boarding.

Transportation Options at NQZ

Passengers arriving at or departing from Turkish Airlines’ terminal at NQZ can access ground transportation services, car rental facilities, and airport parking. These options provide convenient ways to continue a journey after arriving at the airport or reach the Terminal 1 before a flight.

Passenger Services and Facilities at NQZ

Passengers can access a range of facilities at NQZ, including information counters, free Wi-Fi, accessibility assistance, dining options, shopping, and lounges.

Food and beverage outlets	Duty-free shopping collection
Lounge	Internet/WiFi
Power outlets	Quiet rooms
Prayer rooms	Drinking fountains
Baby care rooms	Kids play area
Pet relief area	ATM/currency exchange
Customer service desk	Wheelchair handling assistance
Unaccompanied minor assistance	Hidden disabilities support program

Map of Turkish Airlines Terminal at Nursultan Nazarbayev International Airport (NQZ)

Use the Turkish Airlines NQZ Terminal map below to locate Terminal 1 at the airport. The map can help passengers find the terminal and locate nearby airport facilities and services during their journey.

List of all Turkish Airlines Terminals.

Turkish Airlines operates from Terminal 1 at Nursultan Nazarbayev International Airport (NQZ) for both arrivals and departures. Passengers can use the terminal for check-in, baggage services, ground transportation, and other available airport facilities.