Turkish Airlines operates from Terminal 1 at Almaty International Airport (ALA), for both arrivals and departures. Passengers can access check-in facilities, baggage services, ground transportation, airport parking, and other terminal amenities. ALA Airport also provides services such as WiFi, charging stations, food and beverage outlets, lounges, and passenger assistance.
Complete Guide for Turkish Airlines at Almaty International Airport (ALA)
The table below provides essential Turkish Airlines ALA Terminal information, including the airport name, terminal, arrival and departure terminals, airport code, location, and ticket counter hours for quick reference.
| Airline: | Turkish Airlines |
| Airport: | Almaty International Airport |
| IATA Code: | ALA |
| Terminal: | Terminal 1 |
| Contact Number: | 7 7272 70 33 33 |
| Working Hours: | Daily 24 Hours |
| Address: | Mailin St 2, Almaty 050039, Kazakhstan |
| Website: | https://www.turkishairlines.com/ |
| Facebook: | https://www.facebook.com/TurkishAirlines/ |
| Instagram: | https://www.instagram.com/turkishairlines |
| X (Twitter): | https://x.com/turkishairlines |
| YouTube: | https://www.youtube.com/@TurkishAirlines |
| LinkedIn: | https://www.linkedin.com/company/turkish-airlines/ |
Check-in at ALA
Turkish Airlines passengers at ALA can check in at the airport counters or use the available self-service kiosks and online check-in options. Priority check-in lanes and a baggage drop area are also available for eligible passengers. A customer service desk provides additional check-in assistance at the Terminal 1.
Baggage Services at ALA
Baggage services at ALA include baggage drop and checked baggage collection. Passengers can also access services for delayed, lost, or damaged baggage, including delayed baggage reporting, lost baggage tracking, and damaged baggage reporting.
Security and Boarding at ALA
Passengers can use priority check-in lanes before proceeding with their departure process. The Terminal 1 also offers special assistance boarding for passengers who require additional support. ALA Airport information monitors provide flight information to help passengers stay informed before boarding.
Transportation Options at ALA
Passengers arriving at or departing from Turkish Airlines’ terminal at ALA can access ground transportation services, car rental facilities, and airport parking. These options provide convenient ways to continue a journey after arriving at the airport or reach the Terminal 1 before a flight.
Passenger Services and Facilities at ALA
Passengers can access a range of facilities at ALA, including information counters, free Wi-Fi, accessibility assistance, dining options, shopping, and lounges.
| Food and beverage outlets | Duty-free shopping collection |
| Lounge | Internet/WiFi |
| Power outlets | Quiet rooms |
| Prayer rooms | Drinking fountains |
| Baby care rooms | Kids play area |
| Pet relief area | ATM/currency exchange |
| Customer service desk | Wheelchair handling assistance |
| Unaccompanied minor assistance | Hidden disabilities support program |
Map of Turkish Airlines Terminal at Almaty International Airport (ALA)
Use the Turkish Airlines ALA Terminal map below to locate Terminal 1 at the airport. The map can help passengers find the terminal and locate nearby airport facilities and services during their journey.
List of all Turkish Airlines Terminals.
Turkish Airlines operates from Terminal 1 at Almaty International Airport (ALA) for both arrivals and departures. Passengers can use the terminal for check-in, baggage services, ground transportation, and other available airport facilities.
FAQs
Turkish Airlines uses Terminal 1 at Almaty International Airport (ALA) for both arrivals and departures.
The Turkish Airlines phone number for ALA is 7 7272 70 33 33.
The airport address is Mailin St 2, Almaty 050039, Kazakhstan.

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